Return & Refund Policy

Ensuring Your Perfect Fit & Satisfaction

1. Shop’s Responsibility (Free Return)

Moderngirlwear will cover 100% of return and reshipment costs if:

• The apparel is defective (fabric tears, stitching errors, or faulty prints).
• The wrong size, color, or style was sent by our team.
• Items were damaged during transit.

2. Customer’s Responsibility

The customer is responsible for return shipping costs if:

• You changed your mind or no longer want the item.
• The wrong size was ordered (please check our size chart carefully before purchasing).
• The shipping address provided was incorrect or incomplete.

3. Eligibility & Refund Process

• Condition: Items must be unworn, unwashed, and in their original packaging with all tags still attached. Items with perfume scents or makeup stains will not be accepted.
• Inspection: All returns are inspected upon arrival at our warehouse to ensure eligibility.
• Timeline: Once approved, refunds are processed to your original payment method within 5-7 business days.

Moderngirlwear Support

Email: support@moderngirlwear.shop

1636 Kassidy Pl, Rohnert Park, CA 94928, US

Hours: 8:00 AM – 7:00 PM EST (Mon – Sat)