Shipping & Delivery

We keep shipping simple and predictable. Below is exactly what to expect from the moment you place an order until it lands at your door.

Processing and Transit

Stage	Typical timeframe	What to expect
Order confirmation	Immediate	You’ll receive an order confirmation email right after checkout.
Processing	1 business day	We pick, pack, and hand off to the carrier. Orders placed after business hours or on weekends/holidays begin processing the next business day.
Transit	2–5 business days	Time in carrier custody. Weather, peak volumes, or remote locations can extend delivery times.
Delivery	Varies by carrier route	You’ll receive delivery updates via your tracking link. Delivery dates are estimates, not guarantees.

Shipping Fee

Standard shipping is a flat $6.99 per order. If your order ships in multiple boxes, you will not be charged extra beyond the initial shipping fee.

Where We Ship

We currently ship to addresses within the United States.
We can deliver to most residential and business addresses. Some carriers have limitations for P.O. Boxes or APO/FPO; if applicable, please contact us before ordering so we can advise.

Tracking Your Order

Tracking details are emailed as soon as your order ships.
It can take 24–48 hours for a new tracking number to show movement after label creation.
If you don’t see the email, check spam/junk or contact support.

Split Shipments

To get items to you faster, we may ship your order in multiple packages.
You’ll receive a separate tracking number for each package at no additional shipping charge.

Address Accuracy and Changes

Please ensure your shipping address is complete and correct at checkout.
After an order is submitted, it moves quickly to our warehouse. If you need an address change, contact us immediately at [email protected]. We’ll do our best, but changes aren’t guaranteed once processing begins.
We cannot reroute packages after they have shipped.
If a package is returned to us due to an incorrect or undeliverable address, we can reship it to an updated address for an additional $6.99 shipping fee.

Delivery Expectations

Carriers may deliver at different times depending on your area. Some deliveries may occur on weekends.
Delivery timeframes are estimates. Severe weather, carrier capacity, holidays, or other factors can cause delays outside our control.
Most orders do not require a signature. Carriers may leave the package in a secure location at their discretion.

Missing, Delayed, or Damaged Packages

If tracking shows delivered but you can’t locate the package, first check around the property and with household members or neighbors.
If still missing, delayed beyond the estimate, or delivered damaged, email [email protected] within 7 days of the last tracking update. We’ll help investigate with the carrier and advise next steps.

Preorders & Backorders

If an item is marked as a preorder or backorder, processing begins when the item is in stock.
We will notify you by email if your order has different processing times.